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How we work: management culture, Scrum, and the client’s role


Management culture

In Scrum, we believe 

4 pillars of

How about you?


When thinking about company culture, the first things that come to our mind are values, traditions and practices that identify a given organization. But it’s much more than this. Company culture is also about operation of the employees. How they work, what’s their communication style and how the process differs depending on the role they’re holding.

In the previous article about company culture, I talked about our goals, Gorrion’s core values and traditions. In this one, I’ll tell you about it in terms of our work routines throughout the project, communication style and operation of our teams.

How do Scrum and Agile development help us build more refined digital products? How does the company management look like at Gorrion? And lastly, what’s your role in the project?

Management culture

We base our work on Agile Methodology – a project management process mostly used in software development. We chose this method because it aligns with the values and principles that we have in our company culture. Open communication, flexibility, trust and self-organization in the teamwork, is something that we were already familiar with. So we could implement it without any significant practice-shifting. 

What we like about this methodology is that it’s based on iterative planning which allows continuous improvement. This, in turn, helps us deliver the product that meets users’ needs. In Agile, there’s this focus on efficient production, collaboration, transparency, and rapid development of smaller sets of work under an overall plan. 

In Scrum, we believe 

Now, let’s talk about the Agile framework – Scrum. We’ve already mentioned it in the article about the workshop, so let’s just quickly recall the basis. Sprints are repetitive time boxes with a determined goal that has to be achieved within the given sprint. At Gorrion, we prefer 2-week sprints, although it may happen that we also hold shorter ones.

Here’s how the process looks like in short:

  • Sprint planning – as the name suggests, it’s where the team gathers and plans the sprint along with setting its goal.
  • Daily Scrum – during the sprint, the team holds daily meetings to recall the goal, talk about the previous day’s achievements and plans for the next one. They last no more than 15 minutes, and they’re held at the same time every day.
  • Sprint review – at the end of each sprint, there are sprint reviews and sprint retrospectives. Here, we evaluate our work – the one that is finished and the one that’s uncompleted. We also present the finished work to the clients and later plan our next tasks.
  • Sprint retrospective – a meeting during which, a team discusses the sprint and everything that happen in between. Listing the pros and cons helps us improve the next sprint.

In our case, this technique works with almost every project and team. It facilitates the job and keeps us motivated, as we have to plan the tasks a week ahead. Moreover, it’s very flexible, focuses on the teamwork but also leaves space for autonomy. Each person is responsible for their part of the tasks. However, we all have the same goal in mind. And that’s the core of it all.

4 pillars of product development process

Our workflow changes depending on the type of project. We always try to adapt to current circumstances and make the best of the situation. But some things are constant. For us, these are:

Open communication

Once I told you about our work methodology, it’s time to discuss communication. We talk to each other daily via Slack – we make calls, send messages and screenshots. Frequent checkups and openly talking about issues keep us up-to-date with the project. Such measures also prevent any misunderstandings and strengthen the trust in the team. 

Close cooperation

At Gorrion, a strong relationship within the team is equally important as the relations between groups. That’s why we enhance the feeling of belonging whenever we can. We do it through traditions and celebrations, about which you can read here. Giving feedback and working together on a digital product is also a way to build a strong relationship in the group. 

Early engagement

We believe in early involvement in the project, as we want to get to know your business and its needs as well as possible. Thanks to this, we’re more engaged in the project as each person has a role to play and wants to do it well. If you’d like to find out more about how such cooperation looks like, read the article “How designer – developer collaborations changed the way we think about projects“. It will provide you with insights about the relations and help you understand the dynamic in the project team. 


We take every opportunity to write about the importance of testing. This one’s no exception. Thanks to usability tests, we can adapt the solutions to its target audience. Because of them, the digital product is far more intuitive and have added user-friendly features. Usually, we carry out tests on a prototype and then on an MVP to double-check everything. We’ve already written about testing and the process of product validation in the previous blog posts if you want to look into the subject in a more detailed way. 

How about you?

Our experience in cooperation with various clients lets us to continually refine our process while still adapting it to the way our clients work. When we start our collaboration, you become a part of the team.

By conducting interviews, workshop, research, doing MVP and tests until the final product development, we want to make sure that you’re going to get the needed solutions. We always seek to build a product adjusted to market needs. Striving to achieve Product/Market Fit, we continuously refine the product using feedback from the tests. Also, because of the flexibility and transparency, our work is much more stable and efficient. Every person in the team wants to contribute to the product’s success.


I hope that with this article we’ve shown you how the work during the project looks like at Gorrion. As you can see, our company culture also translates into effective teamwork. Of course, there’s much more to discover about the process.

Read our ebook to get the information about the initial stages of outsourcing digital product development. What you should and don’t have to know, how to prepare for the process – it’s all there. And if you want to discuss your idea, book a meeting with Mariusz or send us a message. We’d be happy to talk to you. 


Are you interested?