Today’s work with the client has become more demanding than it was before. Processes and technologies have changed and because of that, many areas of life have changed as well. It all means that the game rules have evolved and we need to adapt our approach.
At Gorrion, we pay attention to customer service. We know that the best projects are created thanks to detailed customer’s needs research. Through years of work, we made our own brief document. It allows creating an image of our potential digital product, together with the client – before the project starts. We believe that thanks to this method, our clients better understand the meaning of what we create for them. Of course, it improves our communication but not only this. That’s the way to build a special type of business connection, which allows us to build trust, to make our client sure that we always look for the best solutions, and to develop products that meet client’s business needs.
First of all – it begins with collecting information from our client’s with the use of our special-made brief that can be filled in two ways. The client may fill it himself, and we recommend to do it this way. Why? This ensures better accuracy at the discovery stage. In addition, it enables us to get more information about what the clients expect, what they already have, what they already know about potential users, and what we need to find out. If you decide to cooperate with us, we will provide full assistance in building digital products.
If you choose to do it by yourself – it is time to consult all the collected information. We talk about all client expectations during the workshop. We consider each case individually to make sure that we understand each other. Everyone has the right to speak up and to confront their ideas with workshop attendees. Our brainstorming is effective because we want our clients to take part in it. This allows us to understand what they exactly need and thanks to this, we can create a better solution.
Our developers, designers and product owners do their best on each step of the project. Thanks to our specialists’ extensive experience and knowledge, we create solutions that are tailored to the needs of our clients. We work in the Scrum methodology, which means that when one set of the functionalities of application is ready, we show the results to our client. This is very helpful because we can receive feedback from our client and immediately use it to improve the digital product. Communication is our priority, so we are in constant contact and make sure that they know what we do.
We respect our client’s time and budget. That’s why we recommend creating the MVP first. What is the MVP? This acronym stands for Minimum Viable Product. Building the MVP is one of the stages of the software development process that involves building userbase of the earliest application users, who are called early adopters.
In a nutshell: It’s about creating a product which contains only core functions that are necessary to achieve the prime needs of the application users.
Minimum Viable Product can make your ideas alive and allows you to examine if the problem was solved by the digital product before it receives additional features. As a result, we can create a solution, which is perfectly tailored to the market requirements and make sure that our client’s money will not be wasted.
We’re always ready to help you. No matter how complicated your project is – our team can bring your ideas to reality! We will guide you step by step. Contact us and tell us more about your idea!